FAQs

What are my shipping options?

STANDARD DELIVERY

Fee: $7 for orders under $150 | Complimentary for all orders $150 and above.
Delivery Timing: 5-7 business days from the time you receive the shipping confirmation email.
Exceptions:

  • If a Standard Delivery order is placed over the weekend, the earliest it will ship is Monday.
  • Additional validation may be required for all orders and can delay delivery.
  • Alaska and Hawaii: Allow 5-7 business days from the time you receive the shipping confirmation email. For expedited delivery, we recommend you select Next Business Day Delivery.

EXPRESS DELIVERY

Fee: $30 for orders under $300 | Complimentary for all orders $300 and above.
Delivery Timing: Orders placed by 3pm ET Monday - Friday or by 2pm ET Saturday should arrive the following business day. If an order is placed after these times, it will be processed the following business day. Cutoff times may vary slightly depending on the sourcing location.
Exceptions:

  • Orders placed after the cutoff, on Sundays, or on holidays will be processed the following business day.
  • Some zip codes are not available for this service.
  • Additional validation may be required for all orders and can delay delivery.
Can I process a return?

Returned items must be in their original, unworn, sellable condition, free of perfume and odor, with tags attached and accompanied by the original receipt, within 10 days of the order delivery date. If Kaleb A. Bearden determines that any products are not in original condition, a refund or exchange will not be granted and the items will be returned to you. Customized, personalized, or altered products, intimates, final sale merchandise, and items purchased during markdowns or clearance events are not eligible for return or exchange.
How can I track my order?

Kaleb A. Bearden will send you email updates at each stage of the order process to keep you informed of its progress.
When will I receive tracking information?

Kaleb A. Bearden will send you email updates at each stage of the order process to keep you informed of its progress.
Can I cancel or modify my order?

Once an order has been placed, it cannot be modified or cancelled. Please ensure that all order details are correct before completing checkout.